After a patient is treated by a dental care provider the dental claims billing process begins. Read and discover this a comprehensive guide to the dental claims process.
The dental claims
process can seem daunting. This is especially true if it’s an unfamiliar
process or paperwork is a low priority.
Here’s our basic a step-by-step blog post that will cover away from any worries your practice might
have.
Any dental practice
will wish a price-effective, accurate, and quick dental claims billing process for it to be paid as quickly as
possible.
Patients Registration
When someone
calls and wishes for an appointment and they are patient new, they have to give
their insurance information before registering with any dental provider.
A practice should
examine the patient is qualified to get dental care from them doing this will increase
up your dental billing processes right off.
Accountability for Payment
Dental
insurance is different from plan to plan and provider to provider. It is necessary
to establish early on, who manages what when it comes to dental billing.
It’ll save
your practice so much or a huge time. Your practice will have to examine the cover
of every patient to discover out who is accountable for every component of the
bill when the bill is issued.
In most instances,
the patient will have to cover some of the prices and the rest amount is
provided by the provider of insurance.
When the Patient Comes
If a patient
is new your practice administrative staff or the reception will have to speak
the patient to fill out a few forms. If they are daily, then examine with them
that their information hasn’t modified.
The patient should
present a valid insurance card. You’ll also have to tell the patient to display
some government-issued photo ID proof, like the driver’s license or the
passport.
Every practice is different in regard to the gathering of co-payments from a patient.
Some clinics choose to collect when a patient arrives with others when the appointment
of a patient has been ended.
dental claims billing |
When the Patient Left
This is when
your practice forwards the dental report of the patient to its dental coder.
This information is taken and places into dental code. It is important to input
this data correctly.
There are
common errors, practices that can ignore, like under coding and over coding.
A report is created.
This has information about the demographic information and dental history of
the patient. For example, contact information, gender, and date of birth. This
is known as superbill.
The
superbill will display the dentist's name, the patient, why they want medical
attention, and the price. It also displays the name of the dental practice and
the applicable dental codes for the medical and diagnosis procedure.
This bill is
then sent to the dental biller. Generally, this is electronically sent with a
software tool, although sometimes it’s accomplished on paper.
Creating Dental Claims Billing
The practice
then forwards the bill to the payer. The will cover what the practice anticipates
them to pay. This is as per the contract of the patient with their provider.
When the dental claim is generated by the practice, it is also their accountability to make
sure that the application is coding and format compliant. There are certain guidelines
that the practices need to follow.
These are by
the 1996 Health Insurance Portability and Accountability Act (HIPAA) and Inspector
General (OIG) office.
Electronic vs. Manual Dental Claims
Billing
The HIPAA needs
that all dental bodies covered by the Act have to electronically submit the
claims. But, there are exclusions, so it’s worth examining those.
Manual
claims tend to have additional issues, take extra time to finish, and take
longer to process. This saves time, effort, and money. If you’re managing with
big organizations like Medicare or Medicaid, you can forward your claim to
them.
But,
otherwise, this is where we come in to take the pain of the billing away. Every
insurance payer comes with its personal formats and the guidelines for dental claims billing. We can bargain
with those for your dental practice.
Time of Evaluation
This is
where the bill payer arbitrates the claim to determine how much to reimburse
and if it is valid and compliant. It’s at this point that an application might
be rejected, denied, or accepted.
If the claim
is accepted, this doesn’t signify the whole bill is paid. It just signifies the
funds are settled as per their policy with the patient.
Sadly,
coding issues can result in the rejection of the claim.
If that’s
the instance, there’s a chance to again submit the application with the right detail.
If insurance of the patient does not cover a procedure, it’s generally denied.
This can arise if the patient has a condition pre-existing.
The dental
claims process doesn’t have to provide your practice or your staff tensions. DentalRCM
is here to make your life simple and to save you money and time. Call us today
to discover out how we can assist you. Our toll-free number is (888) 315-2050.
How to Better Understand the Dental Claims Billing Process?
Reviewed by dentalrcm
on
March 17, 2020
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